Returns & Exchanges

At Sylverton, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original box, ensuring all tags are attached and the original packing slip is included inside.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label from the portal, then drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.